Merging ConnectWise with QuickBooks: A Game Changer for Managed Service Providers

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In today's competitive market, Managed Service Providers (MSPs) need to be agile, efficient, and focused on their core business. Streamlining operations and improving financial management are essential components for MSPs to achieve their revenue goals. The team at Hasenbank Accounting Services has identified the potential of integrating ConnectWise PSA with QuickBooks Inventory to help managed service providers manage their purchasing, inventory, and accounting processes more effectively. 

In this blog post, we'll explore the benefits of this software integration and how it can help MSPs align their revenue with COGS and improve their overall business performance.

What is ConnectWise PSA?

ConnectWise is a leading software company that provides a suite of products specifically designed for technology solution providers, including Managed Service Providers (MSPs), IT service providers, and value-added resellers (VARs). ConnectWise offers a range of solutions to help businesses manage their operations, automate processes, and improve service delivery.

One of their flagship products is ConnectWise Manage, a professional services automation (PSA) platform that centralizes and streamlines various aspects of an MSP's business, such as service ticketing, project management, billing, and reporting. By integrating with other tools and software, ConnectWise Manage can help MSPs optimize their business processes, enhance efficiency, and deliver better services to their clients.

What is Quickbooks?

QuickBooks is a widely-used accounting software developed by Intuit, designed to help small and medium-sized businesses manage their finances more effectively. QuickBooks offers a range of features to simplify and streamline financial tasks such as invoicing, expense tracking, payroll processing, tax preparation, and reporting. The software is available in various versions, including QuickBooks Online, QuickBooks Desktop, and QuickBooks Self-Employed.

With its user-friendly interface and extensive features, QuickBooks enables business owners and financial professionals to keep accurate financial records, track income, and expenses, manage cash flow, and generate financial reports. By automating and simplifying many accounting tasks, QuickBooks helps businesses save time, reduce errors, and make informed financial decisions to support their growth and success.

How Can Merging them Help You as an MSP?

1. Streamlining Purchasing: Enhancing Efficiency and Responsiveness

The integration of ConnectWise PSA with QuickBooks Inventory streamlines the purchasing process, enabling MSPs to automate the creation of purchase orders, track order status, and manage vendor information. This automation reduces the time and effort required for manual entry and helps ensure that managed service companies purchase the right products and services to support their clients effectively. By improving the purchasing process, managed service businesses can enhance their responsiveness to client needs, leading to increased revenue and improved client satisfaction.

2. Accurate Inventory Tracking: Avoiding Stock-Outs and Overstocking

Keeping track of inventory is a critical aspect of any business, and for MSPs, it is no different. With the ConnectWise and QuickBooks integration, managed service companies can accurately track their inventory levels, ensuring they have the right amount of products on hand to meet their clients' needs. This inventory tracking helps managed service businesses avoid the pitfalls of overstocking or running out of essential products, both of which can lead to lost revenue and missed opportunities to service clients. By maintaining optimal inventory levels, managed service businesses can reduce carrying costs, minimize waste, and ensure they are well equipped to address the needs of their clients.

3. Integration with Accounting Software: A Single Source of Truth for Financial Data

The ConnectWise PSA and QuickBooks Inventory integration provides managed service companies with a seamless way to manage their financial records, including accounts payable, accounts receivable, and inventory. By integrating these two platforms, MSPs can have a single source of truth for their financial data, allowing them to track expenses, revenues, and profits accurately. This accurate financial tracking is crucial for managed service businesses to align their revenue and make informed decisions about their finances, ultimately leading to better financial management and improved business performance.

4. Improved Financial Visibility and Reporting

With the ConnectWise and QuickBooks integration, managed service companies have access to comprehensive financial reporting and analytics. This financial visibility enables MSPs to monitor their financial performance and make data-driven decisions to optimize their operations. By leveraging the reporting capabilities provided by this integration, managed service businesses can identify trends, track key performance indicators (KPIs), and assess the effectiveness of their financial strategies. This improved financial visibility can help MSPs set realistic revenue targets, allocate resources more effectively, and ultimately, grow their business.

5. Streamlined Billing and Invoicing

The ConnectWise PSA and QuickBooks Inventory integration also streamlines the billing and invoicing process, making it easier for managed service companies to manage their cash flow and collect payments from clients. By automating the invoicing process, MSPs can reduce the risk of errors and ensure that clients receive accurate and timely invoices. 

Additionally, the integration allows managed service businesses to track outstanding invoices, improving their ability to manage accounts receivable and maintain a healthy cash flow. This streamlined billing and invoicing process can help MSPs improve their financial management and align their revenue more effectively.  Replace with:  This streamlined invoicing process with inventory automatically aligns revenue and COGS into the same period.

Final Thoughts

The integration of ConnectWise PSA with QuickBooks Inventory offers a powerful solution for managed service companies to streamline their purchasing, inventory, and accounting processes. By automating these critical aspects of their business, MSPs can improve efficiency, enhance financial visibility, and make more informed decisions. Ultimately, this software integration can help managed service businesses align their revenue, optimize their operations, and achieve their business goals in a competitive market. By embracing the combined power of ConnectWise and QuickBooks, MSPs can unlock new opportunities for growth and success. If you have any questions about accounting services for your managed service business, please contact us today.


Hasenbank Accounting Services provides remote accounting support to Managed Service Providers and IT businesses. With over 27 years of accounting experience and 23 years supporting the IT industry, we are focused on making the financial aspects of your MSP business one less thing to worry about. Contact us today to see how we can help you.

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